1. Acceptance of Terms and Agreement Scope
By accessing, browsing, or using LuxeLease Co., Ltd. ("LuxeLease," "Company," "we," "us," or "our") services, including our website, mobile applications, and any related services, you ("Customer," "Lessee," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms," "Agreement").
These Terms constitute a legally binding agreement between you and LuxeLease and govern your use of all services, including but not limited to vehicle leasing, detailing services, digital platforms, customer support, and any ancillary services we may offer.
If you do not agree to these Terms in their entirety, you must not access or use our services. Your continued use of our services following any modifications to these Terms constitutes acceptance of such changes.
These Terms supplement and do not replace any separate lease agreements, service contracts, or other specific agreements you may enter into with LuxeLease.
2. Comprehensive Service Description
LuxeLease provides premium luxury vehicle leasing services integrated with professional automotive care and digital management solutions. Our comprehensive service portfolio includes:
2.1 Vehicle Leasing Services
- Luxury Fleet Access: Curated selection of premium vehicles from leading manufacturers
- Flexible Lease Terms: Multiple lease duration options ranging from 3 to 36 months
- Comprehensive Maintenance: Scheduled maintenance, repairs, and technical support
- Insurance Coverage: Full comprehensive insurance with varying deductible options
- Emergency Services: 24/7 roadside assistance and emergency vehicle replacement
2.2 Professional Detailing and Care Services
- Concierge Detailing: Professional interior and exterior vehicle cleaning
- Paint Protection: Ceramic coating and paint protection film services
- Interior Care: Leather conditioning, fabric protection, and odor elimination
- Scheduled Maintenance: Regular service appointments and preventive care
2.3 Digital Platform and Management
- Online Account Management: Digital dashboard for lease management
- Service Scheduling: Online booking for maintenance and detailing
- Payment Processing: Secure online payment systems
- Customer Support: Multi-channel customer service and technical support
3. Detailed Eligibility Requirements and Qualifications
To lease a vehicle through LuxeLease and access our services, you must meet the following comprehensive eligibility criteria:
3.1 Age and Legal Requirements
- Minimum Age: Must be at least 21 years of age at the time of application
- Legal Capacity: Must have legal capacity to enter into binding contracts
- Residency: Must be a legal resident of Japan or hold appropriate visa status
3.2 Driving and Licensing Requirements
- Valid License: Must hold a valid driver's license issued by Japanese authorities or valid international driving permit
- Driving Experience: Minimum of 2 years driving experience required
- Clean Record: No major traffic violations or license suspensions in the past 3 years
- DUI/DWI: No driving under the influence convictions in the past 5 years
3.3 Financial and Credit Requirements
- Credit Assessment: Must pass comprehensive credit evaluation
- Income Verification: Proof of stable income meeting minimum thresholds
- Employment Status: Stable employment or business ownership documentation
- Financial Capacity: Demonstrated ability to meet lease obligations
3.4 Documentation and Information Requirements
- Identity Verification: Government-issued photo identification
- Address Verification: Proof of current residence
- Contact Information: Valid phone number and email address
- Emergency Contact: Designated emergency contact person
4. Comprehensive Lease Terms and Conditions
4.1 Lease Duration and Packages
LuxeLease offers three distinct lease packages with varying terms and benefits:
- Essential Package: 12-month minimum lease term with basic maintenance and insurance
- Premium Package: 6-month minimum lease term with enhanced services and monthly detailing
- Executive Package: 3-month minimum lease term with comprehensive services and priority support
4.2 Payment Terms and Financial Obligations
- Monthly Payments: Due in advance on the same date each month
- Security Deposit: Required deposit equivalent to one month's lease payment
- Late Payment Fees: 5% penalty for payments more than 5 days overdue
- Currency: All payments in Japanese Yen (¥) unless otherwise specified
- Tax Inclusion: All quoted prices include applicable consumption tax
4.3 Vehicle Use Restrictions and Guidelines
- Personal Use: Vehicles for personal, family, or business use only
- Geographic Limitations: Use restricted to Japan unless prior written approval obtained
- Prohibited Activities: No racing, commercial transport, or illegal activities
- Driver Restrictions: Only authorized drivers listed on lease agreement may operate vehicle
- Smoking Policy: Smoking prohibited in all leased vehicles
4.4 Mileage Allowances and Restrictions
- Standard Allowance: 1,500 kilometers per month included in base lease
- Excess Mileage: ¥25 per kilometer over monthly allowance
- High Mileage Options: Additional mileage packages available for purchase
- Mileage Monitoring: Regular odometer readings required
5. Vehicle Condition, Maintenance, and Care Standards
5.1 Vehicle Condition Requirements
- Delivery Condition: Vehicles delivered in pristine condition with full documentation
- Maintenance Standards: Must be maintained according to manufacturer specifications
- Cleanliness: Regular cleaning and detailing required to maintain appearance
- Damage Prevention: Reasonable care required to prevent damage beyond normal wear
5.2 Included Maintenance Services
- Scheduled Maintenance: All manufacturer-recommended service intervals
- Oil Changes: Regular oil and filter changes as per schedule
- Tire Maintenance: Rotation, balancing, and replacement when necessary
- Brake Service: Inspection and replacement of brake components
- Fluid Checks: Regular monitoring and replacement of all vehicle fluids
5.3 Damage Assessment and Charges
- Normal Wear: Expected wear and tear included in lease terms
- Excessive Wear: Charges apply for damage beyond normal use
- Damage Reporting: All incidents must be reported within 24 hours
- Repair Authorization: Prior approval required for repairs exceeding ¥50,000
5.4 Modification and Alteration Policies
- Prohibited Modifications: No structural, mechanical, or cosmetic alterations without approval
- Approved Accessories: Limited accessories may be installed with written consent
- Restoration Requirements: All modifications must be reversed at lease end
6. Insurance Coverage and Liability Framework
6.1 Comprehensive Insurance Coverage
- Full Coverage: Comprehensive insurance included in all lease packages
- Collision Protection: Coverage for collision damage with varying deductibles
- Theft Protection: Full coverage for vehicle theft and vandalism
- Natural Disasters: Protection against weather-related damage
- Third-Party Liability: Coverage for damage to other parties and property
6.2 Deductible Structure and Payment
- Essential Package: ¥100,000 deductible per incident
- Premium Package: ¥50,000 deductible per incident
- Executive Package: ¥25,000 deductible per incident
- Payment Responsibility: Lessee responsible for deductible payments
6.3 Coverage Exclusions and Limitations
- Intentional Damage: Deliberate damage or misuse not covered
- Illegal Activities: Damage occurring during illegal activities excluded
- Unauthorized Use: Coverage void if vehicle used by unauthorized drivers
- Racing Activities: No coverage for damage during racing or competitive events
6.4 Claims Process and Procedures
- Immediate Reporting: All incidents must be reported within 24 hours
- Documentation: Complete incident reports and photographic evidence required
- Authorized Repairs: Repairs must be conducted at approved facilities
- Claim Processing: Standard processing time of 5-10 business days
7. Termination Procedures and Conditions
7.1 Early Termination by Lessee
- Termination Notice: 30-day written notice required for early termination
- Early Termination Fees: Fees calculated based on remaining lease term
- Vehicle Return: Vehicle must be returned in acceptable condition
- Final Inspection: Comprehensive inspection conducted upon return
7.2 Termination by LuxeLease
- Breach of Terms: Immediate termination for material breach of agreement
- Non-Payment: Termination after 10 days of payment default
- Misuse of Vehicle: Termination for prohibited use or damage
- False Information: Termination for providing false or misleading information
7.3 End-of-Lease Procedures
- Return Scheduling: Vehicle return appointment required 7 days in advance
- Final Inspection: Detailed condition assessment conducted
- Damage Assessment: Charges for excessive wear or damage
- Final Settlement: All outstanding charges settled within 14 days
8. Limitation of Liability and Disclaimers
8.1 Service Limitations
- Service Availability: Services subject to vehicle availability and scheduling constraints
- Force Majeure: No liability for delays due to circumstances beyond our control
- Third-Party Services: Limited liability for services provided by third-party vendors
8.2 Liability Caps and Exclusions
- Maximum Liability: Total liability limited to 12 months of lease payments
- Consequential Damages: No liability for indirect or consequential damages
- Business Interruption: No compensation for business losses or interruption
- Personal Injury: Liability limited to insurance coverage amounts
9. Privacy, Data Protection, and Confidentiality
Your privacy and data protection are of paramount importance to us. Our comprehensive approach to data handling includes:
- Privacy Policy Compliance: All data handling governed by our detailed Privacy Policy
- Data Security: Industry-standard encryption and security measures
- Information Sharing: Limited sharing only with authorized service providers
- Data Retention: Information retained only as long as necessary for business purposes
- Customer Rights: Right to access, correct, and delete personal information
10. Dispute Resolution and Legal Framework
10.1 Governing Law and Jurisdiction
- Applicable Law: These Terms governed by the laws of Japan
- Jurisdiction: Tokyo District Court has exclusive jurisdiction
- Language: Japanese language version controls in case of conflicts
10.2 Dispute Resolution Process
- Initial Resolution: Good faith negotiation required before formal proceedings
- Mediation: Binding mediation through Japan Commercial Arbitration Association
- Arbitration: Final binding arbitration if mediation unsuccessful
- Legal Proceedings: Court action only after exhausting alternative dispute resolution
11. Modifications and Updates to Terms
LuxeLease reserves the right to modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices:
- Notification Process: Material changes communicated via email and website notice
- Effective Date: Changes effective 30 days after notification
- Continued Use: Continued service use constitutes acceptance of modified terms
- Rejection Rights: Right to terminate service if you disagree with modifications
- Version Control: Current version always available on our website
12. Contact Information and Customer Support
For questions about these Terms of Service, lease agreements, or any aspect of our services, please contact us through the following channels:
We are committed to providing prompt and professional responses to all inquiries. Standard response time for non-urgent matters is within 2 business days.